I haven't gotten my deposit back?

Please share your bank account details for payout of deposit


Last Update há 3 anos

After you have moved out, and the end inspection has taken place, you will get your deposit back, if the state of the apartment is as you found it when moving in. If there are damages in the apartment, the deposit pay out may be delayed until the decision is solved.

Normally the deposit is paid out within 5-10 business days after your move-out date. If you still have not received your deposit back, email support@renthia.com. 

Make sure you have shared your bank account details, including name of the bank and account number, so that Renthia can process your payout.

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