During stay

During stay

Can I extend my rental agreement?
Yes, it is possible to extend the rental contract if the landlord accepts it. Once it's time to move out, you will receive an email with the option t...
Thu, 14 Mar, 2019 at 2:49 PM
What happens after signed contract?
After the contract is signed, you will receive an information e-mail with all necessary and important information to know before moving in.  
Thu, 14 Mar, 2019 at 4:03 PM
What happens if the landlord wants to move back earlier?
Both the tenant and landlord has the right to terminate the contract in advance and this can not be foreseen. If the landlord wish to move back earlier, h...
Thu, 14 Mar, 2019 at 4:08 PM
Can I make changes in the property I am renting?
As a tenant, you do not have the right to make major changes in the property without the permission from the landlord. If you wish to make changes, alway...
Thu, 14 Mar, 2019 at 4:09 PM
Where should I leave the keys?
You will receive an e-mail two weeks before you are moving out with further information. The end inspection always takes place the last day of when your c...
Thu, 14 Mar, 2019 at 4:14 PM
How do I get electricity?
Send an E-mail to support@renthia.com and we will forward your request to the landlord for further directions.  
Thu, 14 Mar, 2019 at 4:15 PM
My dishwasher does not work, what should I do?
If your dishwasher does not work, it is probably because you have not turned on the water. You can do this with the help of a small lever located next to th...
Thu, 10 Sep, 2020 at 11:12 AM
What if the property is not clean when I move in?
If the property is not well cleaned when moving in, you need to contact support@renthia.com within 5 calendar days after move-in together with photos or v...
Thu, 14 Mar, 2019 at 4:40 PM
A machine has been broken, what should I do?
Contact support@renthia.com, describe the issue and receive a case number. We will thereafter contact the landlord regarding the issue. The landlord can...
Fri, 15 Mar, 2019 at 10:24 AM
My Wi-Fi is not working, what should I do?
Contact support@renthia.com and describe the issue and you will receive a case number. We will thereafter contact the landlord and get back to you with an...
Fri, 15 Mar, 2019 at 10:25 AM