Payment

Payment

How much is the deposit?
The rent deposit is one month's rent.  Note* For a selection of properties, there is a requirement of two month's rent deposit. In this case,...
Thu, 14 Mar, 2019 at 2:12 PM
Why have I received two bills at once?
If you move in to your new property after the 11th, you will get a first bill for the first month as well another bill for the upcoming month. If that is ...
Thu, 14 Mar, 2019 at 3:45 PM
When do I have to pay the first rent?
You will receive an invoice via E-mail two days after you have moved in to the property with a due date to follow. The bill covers the first month's re...
Thu, 14 Mar, 2019 at 3:47 PM
Who do I pay the rent to?
The rent is paid to Renthia. On each invoice you receive, you have all the information needed.
Thu, 14 Mar, 2019 at 4:00 PM
Can I change the due date on my bill?
No, you cannot change the due date on your bill. Renthia manages all tenants equally without exceptions.  
Thu, 14 Mar, 2019 at 4:11 PM
Who keeps the deposit?
The deposit of is kept by Renthia on a trustee account during the rental period. The deposit is refunded to the tenant within 10 days after end-inspection...
Thu, 14 Mar, 2019 at 4:11 PM
What happens if I get a reminder on my invoice?
If you have received a reminder on your invoice, you should pay immediately. Otherwise the errand will automatically proceed to debt collection.  
Fri, 15 Mar, 2019 at 10:45 AM
Can I pay the rent in cash?
No, you cannot pay in cash. You will receive an invoice to your inbox and the rent should be payed to the account number given on the bill. If you only have ...
Fri, 15 Mar, 2019 at 10:46 AM
What is the total amount I will pay for my stay?
The total amount you will pay is easy to calculate. You simply multiply the rent you are paying by the amount of months you will stay there according to the...
Tue, 19 Mar, 2019 at 3:08 PM
Why did my invoice payment fail?
If there is any failure in payments of invoices you need to verify that you have sufficient funds. If that is not the case, make sure to contact your bank f...
Tue, 19 Mar, 2019 at 3:30 PM