Account

Account

How do I create an account?
You can create an account by clicking "SIGN UP" in the header menu or from any of our pages at www.renthia.com 1. Click "SIGN UP" 2...
Thu, 14 Mar, 2019 at 4:00 PM
Why should I have an account?
As a tenant you need an account to book properties, sign the contract, receive and send messages, use the benefits of our service partners, manage your bi...
Thu, 14 Mar, 2019 at 12:32 PM
Why am I not approved?
Renthia approves all complete and good profiles within 24 hours. If you have not been approved it is because your profile is incomplete. To get approved: ...
Thu, 14 Mar, 2019 at 12:34 PM
How do I change my personal information?
You can change your personal details from your profile under "My Pages". Sign in and click "My Profile" in the left menu. Make sure...
Thu, 14 Mar, 2019 at 12:35 PM
Why do I need to upload identification?
Upon sign up, you need to identify yourself by uploading a passport and/or a national ID. This is required so that Renthia can verify that you are a real pe...
Thu, 14 Mar, 2019 at 12:36 PM
Why do I need to enter references?
Upon sign up, you need to enter references because Renthia need to verify that you are a good profile and tenant. This process is done because Renthia only...
Thu, 14 Mar, 2019 at 12:37 PM
How do I reset my password?
You reset your password by following these steps. 1. Click Log in in the header menu 2. Click Forgotten your password? 3. Enter your E-mail address 4...
Thu, 14 Mar, 2019 at 12:38 PM
Why can I not login?
In case of technical issues such as problems logging in, please E-mail us at support@renthia.com from the email adress connected to Renthia.com and will get ...
Thu, 14 Mar, 2019 at 12:40 PM
What are the advantages of being a Renthia tenant?
With Renthia you are safe in many ways.  We manage all payments and you cannot be ripped off your money. If there is a discussion between a tenant and a...
Thu, 14 Mar, 2019 at 2:03 PM
Which references should I provide?
Renthia needs one reference from work and/or one reference from previous or current landlord. We do not approve friends or family as a reference.
Thu, 14 Mar, 2019 at 2:16 PM