How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
How it works for tenants!
How to apply for a property?
How do I create an account?
Why should I have an account?
Why is my application not approved?
How do I change my personal information?
Why do I need to upload identification?
See all 10 articles
How much is the deposit?
Why have I received two bills at once?
When do I have to pay the first rent?
Who do I pay the rent to?
Can I change the due date on my bill?
See all 13 articles
Application / Listings
Why does Renthia not offer physical showings?
Will I get notified about new properties?
How does Renthia choose tenants?
Can I decide to rent furnished or unfurnished?
Can I place my company as tenant?
See all 18 articles
Can I extend my rental agreement?
What happens after signed contract?
What happens if the landlord wants to move back earlier?
Can I make changes in the property I am renting?
Where should I leave the keys?
See all 20 articles
What is the notice period for tenants?
What is considered as normal wear and tear?
How is compensation calculated for damages in the property?
What is significant deficiency?
What are the reasons for immediate termination of contract?
How it works for landlords!
Which compensation can I get for damages to my property?
How compensation for damages calculated?
How to get compensation for damages in my property?
Why have I not gotten compensation for damages to my property?
Which damages are not covered by the Renthia guarantee?
See all 6 articles
Create listing / Applicants
How much rent should I charge?
Will I be in trouble for taking excessive rent?
What is an approved tenant?
How long does it take to rent out a property with Renthia?
Can Renthia find a new tenant if the current one leaves?
See all 13 articles
What does the payment guarantee mean?
What is the cost for subletting with Renthia?
Who keeps the deposit?
Do I have to keep my home insurance?
Who will pay the rent to me?
See all 12 articles
Getting started with us
Help Desk Software